Frequently Asked Questions

Just a few of ourFAQs that we have answered.

Services

How do I get Evergreen Disposal Services to service my home or neighborhood?

We’d love to provide services to you! We have tried to make getting our service easy for all of our future customers. You can either call our office to speak to one of our friendly Customer Service Representatives or you can go to the START NEW SERVICE tab on our website. Fill in the important information followed by a couple simple steps and you are well on your way to becoming one of our valued customers! We are committed to quality service at a fair price. We continually review potential cost containment measures to maintain our competitiveness in order to give you the best price for the best disposal services.

Trash Carts and Bins

Why does Evergreen Disposal Services supply their customers with free rolling trash can?

Evergreen Disposal Services is a locally owned and operated company, the employees and owners care about the local and world environment. With that in mind research has shown that the large rolling trash cans Evergreen Disposal Services use are less likely to tip over and spill garbage in your neighborhood.

Many local realtors have told us that communities that use these large rolling trash cans tend to have a cleaner look and that helps with home sales in the community. Another plus, if our cart gets damaged, we will replace/repair it at no additional cost. We do offer extra Evergreen carts, for an additional cost.

Schedules and Holidays

What are my collection times?

Collection times vary, our Crews start very early in the mornings. To ensure collection, we ask that you place all items curbside the night before to ensure collection.

Proper Disposal

What is considered regular household trash?

Everyday generated kitchen and bathroom trash is household trash. We will collect an additional 3 (three) plastic bags or 1 (one) Evergreen or personal cart each collection. Anymore outside of this amount is considered EXTRA HOUSEHOLD TRASH; If you generate more than the allowed amount, please call our office, one of our friendly Customer Service Representatives we can make an adjustment to your monthly rate to ensure collection each time we arrive.

SAY HELLO

[email protected]

Phone: 240 468 6677

PO Box 2866
Ashburn, VA 20146

Office hours: 8:30 AM - 4:30 PM Monday - Friday

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Important Service Information: Thanksgiving Day Holiday | Week of November 25th - November 30th 

In observance of the Thanksgiving Day Holiday; collection services on Monday, Tuesday and Wednesday will be performed as normal, there will be NO interruption in service.  Thursday and Friday services will be on a one-day delay meaning, Thursday collection will be provided on Friday and Friday collection will be provided on Saturday.  Please make sure your items are out curbside the night before to ensure collection.  Our office will be closed Thursday, November 28th and Friday, November 29th.  Stay Connected!  You can now follow us on our Facebook Page at https://www.facebook.com/EvergreenDisposalMD/ for up to the minute information. Thanksgving 2024 1